Why can’t I log in to Membership Services?

Wrong call sign

The call sign linked with your login details will be the one you registered with the Society. If you have changed your call sign since joining the Society, but not updated your records, try a previous call sign as your login.

If you did not have a call sign when you joined the RSGB, you will have been given an RS number to use in place of a call sign. The RS number is your membership number prefixed with the letters RS e.g. RS123456

If you have tried all your call signs and, if appropriate, your initial RS Number but are still unable to login, please call the Membership Department on +44 (0) 1234 832 700 (choose option #2)

Never logged on before

If you have not logged into the portal since the 1st July 2022 you will need to have registered for our current system before you can use it.  You can register to use the portal by contacting RSGB membership at membership@rsgb.org.uk or call +44 (0) 1234 832700 (choose option #2) during office hours.

Wrong password or email address

Check your password - it must be a minimum of seven characters with at least one lowercase letter, one uppercase letter, one number and one of these special characters ?!$%^&*-

At the bottom of the Membership Services login box there is a ‘Forgot your password’ option. Please choose this and follow the process to reset your password. This will only work with the email address that we currently have linked to your Membership.

Overdue or expired Membership

If your RSGB Membership subscription is overdue or has expired, you will not be able to log into the website. To renew your Membership go to www.rsgb.org/renew or, if you prefer, call the Membership Department on +44 (0) 1234 832 700 (choose option #2)

For further assistance please email us at membership@rsgb.org.uk or call +44 (0) 1234 832700 (choose option #2) during office hours.